Engagement
Adoption Working Session
A half-day facilitated session for product, design, and customer teams to align on adoption goals for one feature or release.
Reserve a working session
Who it is for
Cross-functional groups preparing a feature launch or adoption recovery plan
Result
Shared adoption definition, owner list, and near-term experiment backlog
What is included
- Facilitation agenda and materials
- Live capture of decisions
- Follow-up note within three working days
What is outside scope
- Multi-day training programmes
- Tool procurement advice
Process
- Pre-call to set the feature and attendees
- Facilitated working session
- Written follow-up
Up to eight attendees and a named feature or release · Edinburgh studio or remote video
Maximum eight participants for a single session