Engagements

Work shaped around a feature, release, or first-value path

Each engagement produces written findings your product and customer teams can schedule — not a retained analytics subscription.

Team reviewing printed charts around a meeting table

Feature Adoption Assessment

A structured review of how customers discover, try, and return to a newly shipped feature — with clear findings for product and customer teams.

From £4,800 per engagement · Three to five weeks

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Collaborators sketching a user journey on paper

Onboarding Path Review

A focused look at the first sessions after signup — where new accounts stall, skip steps, or never reach the core action.

From £2,400 · Two weeks

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Person writing notes beside a laptop in a bright office

Release Adoption Brief

A short-cycle readout after a major release: who reached the feature, who returned, and what support heard in the first fortnight.

From £1,650 · Five to eight working days

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Facilitated workshop with sticky notes on a wall

Adoption Working Session

A half-day facilitated session for product, design, and customer teams to align on adoption goals for one feature or release.

£980 per session · Half day (three to four hours)

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